"The transition over to Anthology's Private Cloud was smooth and seamless. The team at Anthology supported us every step of the way. Once Anthology was up and running again, we found it to be unbelievably fast. Very happy with our decision."
I have done many an upgrade on multiple platforms for a myriad of software products over many years and have to report that this is one of the best I have ever done. Followed the directions you sent and had the whole thing done on server and workstation in less than half an hour and it all worked. Kudos to Anthology and your product!"
I am emailing to thank you and your staff for always putting us (your customers) first. Everyone we have spoken with has been nothing but patient and helpful. My staff is very comfortable working with your support team and that is much appreciated. So, just a quick little thank you for all that Anthology does for us. I know I made the right decision with our POS system."
Using the integrated email functionality in Anthology, I can now handle my special order notifications in 30 minutes, instead of paying my staff to make phone calls for three hours. It also gives our customers a new way to communicate with us, and helps to open the door for emails we send about special events, etc. What a great feature!"
Thank you for ... the NYT reporting--it only took me a minute or two to do the report this morning.
I was new to using a POS system when we opened our store in January 2018. I chose Anthology because I liked the free tutorials that were introduced to me when I attended the Paz workshop in the fall of 2017.
We are 6 months in and the store is running smoothly. On occasion we still need to reach out for tech support from the very helpful and responsive team at Anthology but very rarely because most information we need for problem solving is found right on the desktop.
We have been running both weekly and monthly reports which help us adjust our ordering and work toward better profit margins. We even print out reports on gift card sales to track what cards have not been redeemed. I love how I get occasional calls and or emails checking in on our store.We are very happy with Anthology!"
Sales Transaction Summary works great! Thanks, as always, for your quick and accurate reply.
Anthology provides critical feedback that allows us to order intelligently, return books in a timely fashion, make decisions about what sections to invest in and where to cut back. It offers instant financial data. We can compare sales day-to-day, month-to-month, year-to-year. We can compare vendors. Anthology helps us with our budgeting, our marketing, and our ability to serve customers... After nearly four years of working with Anthology, has it met our expectations? Is it worth the investment? For us, the answer is an unequivocal yes."
Just thought I'd let you, and those folks that have been around for some time, that we just had our 10 year anniversary on Oct. 24. Please let everyone know that you all are GREAT and choosing Anthology was one of the very best decisions I have ever made in relation to Mystic Journey."
Jeff Segal Mystic Journey Bookstore
Venice, CA